Brand Protection
Our approach
At ZIMMERMANN we are serious about the protection of our intellectual property, including our trade marks, designs and copyright in our original fabric artwork. We dedicate considerable resources to our brand protection and enforcement activities, both online and around the world.
We are motivated by a desire to protect our clients, including from unknowingly purchasing a counterfeit garment, as well as to protect the efforts of our creative team. Additionally, there is a moral imperative to combat the counterfeiting industry, given amongst other things it is known for the funding of criminal activity and use of slave labour.
How to protect yourself?
The best way for you to ensure your ZIMMERMANN garments are genuine is to purchase through ZIMMERMANN's own boutiques, Zimmermann.com or authorised retailers.
Garments purchased through other channels carry the risk of being counterfeit, especially if the price is low. There are no factory seconds of ZIMMERMANN garments.
If you are considering purchasing second-hand ZIMMERMANN garments, we suggest you ask to see the garment receipt, ask for high quality photographs and check the garment details carefully. Poor stitching, inferior fabrics and missing details are some indicators the garment is counterfeit.
How can you help?
We are grateful to our loyal clients who notify us if they see suspected counterfeit garments. Please contact clientservices.hk@zimmermann.com if you wish to notify us and provide as many details as you can, such as images, name and location of seller, website address. This will help us take action. We thank you for your ongoing help.